We can draw up the best plans in the world. The x’s and o’s can be in the perfect position. We can think of ways to proactively avoid traps and snares in almost any situation, save a natural disaster. And we can even plan for those. Yet, unless we have this, we’ll fail every time.
Some have said, “keep your expectations low and you’ll never be disappointed”. I think that’s poor advice somebody read on a t-shirt. As a leader, you must set expectations and yes, they may need to be set high. It’s a critical part of influencing teams to high levels of performance and accomplishing tough goals. You can set high expectations, as long as you do it properly.