During conflicts, a boss in the middle must know when to say “time-out”. There’s a point when arguing your point (even if you’re right) only works to further aggravate the situation. There are many other benefits to discontinuing an argument.
As bosses in the middle, we believe that everyone can do their very best, every day. Part of that belief encompasses another belief, that every issue has a solution. Even though these two things are true, from time to time, we fail. Why? We believe that it’s because people aren’t thinking critically in crucial situations. Every incident investigation I have ever done into a system failure, has some form of human error factored in. Most of the time, it’s communication or the lack of communication. We can’t predict every possible scenario that may happen during a project, but we can teach people how to think through these issues. By empowering our teams and setting expectations, we believe we can get to the core of setbacks before they happen.
We believe this is accomplished through full engagement in the task, while remaining aware of potential obstacles.
I’ll offer 3 things that we as leaders must tell our teams, in order to set the expectation and influence the type of behavior we want to see.
If a father says to his daughter, “you’re beautiful”, she believes it. If he tells his son, “you can do it”, the son also believes. In both cases, if they trust the parent, the children normally won’t ask a lot of questions. Read on to see the opposite effect.
Their chain of communication only had one task to accomplish. Get the name of the winner to the people on stage, so it could be read on live television in front of millions of people. I’m sure there were a lot of steps and people utilized to make this happen. Time and energy was spent crafting a plan and it was put into motion. They had completed the task multiple times already, so they should have had a good handle on how to do it. So how’d they mess up?
Proverbs 27:17 states that as iron sharpens iron, so one person sharpens another. Sharpening others requires us to use our influence. With this influence comes great responsibility. We should always be aware of what we are sharpening.
High performing teams require strong leaders, capable of influencing experts towards a specific goal. Leading a group toward any vision requires an understanding of people. This understanding only comes by listening well.
A new leader might think, “It would be great if I could give my team everything they desire.” Higher compensation, benefits, resources, information, the list goes on. But a good leader understands, not only is that impossible, it could also be detrimental. Continue reading for 5 reasons why saying “no”, when required, is important.
Leaders learn a lot and know many different things. Some of these things can be learned on the job or through various industry experience. A lot of times, education serves as the background for a leader’s knowledge. But there is one thing, that every leader must know in order to succeed, no matter the business or industry, no matter the level of leadership. If a leader fails to understand this, they will fail. Continue reading to find out what every leader must know.
High performance teams require strong leaders, capable of influencing experts towards a specific goal. Leading a group toward any vision requires an understanding of people. This understanding only comes by listening well.